Business Continuity Training: Prepare Your Organization with Resilience & Continuity Planning

HumanShield’s business continuity training equips teams to build organizational resilience and preparedness for disruption. Whether you’re meeting a regulatory or client requirement or targeting ISO 22301 certification, our program turns continuity planning into practical, auditable action across business and IT teams.

Confidis is committed to providing high quality Business Continuity Management training. We provide a 1 day primer on Business Continuity based upon the Business Continuity Body of Knowledge that has been adopted by the Business Continuity Institute and the Disaster Recovery Institute, both pioneers in Business Continuity space. We align business goals with risk tolerance so continuity becomes a day-to-day operating capability, not just a document.

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Business Continuity Management (BCM) Fundamentals

Understand the BCM management framework that underpins resilience: governance, roles, lifecycle, documentation and assurance. We map policies and procedures to measurable outcomes that satisfy auditors and stakeholders.

ISO 22301 Compliance Training

Learn the ISO 22301 standard requirements and how to demonstrate compliance — from context and leadership to support, operation, performance evaluation and improvement. We provide readiness checklists and evidence templates aligned to certification audits.

Business Continuity Plan (BCP) Development

Translate policy into action with structured BCP planning and documentation. Build service-level playbooks, role cards, call trees, and step-by-step recovery procedures for critical products, processes and sites.

Risk Assessment & Mitigation

Conduct risk assessment workshops to identify threats and vulnerabilities, then prioritize mitigation controls such as redundancy, alternate suppliers, work-area recovery and crisis contracts.

Recovery Time Objectives (RTO) & Recovery Point Objectives (RPO)

Set pragmatic objectives, targets and metrics. We align RTO/RPO to business priorities and technical feasibility, creating traceable commitments for DR/BCP plans and SLAs.

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Business Impact Analysis (BIA) Training

Hands-on training to perform BIA impact analysis and assessment of processes, dependencies and tolerable downtime. We quantify financial, operational and regulatory impact to justify continuity investments.

Emergency Response Procedures

Codify emergency response protocols for life safety, incident triage and initial containment. Define activation criteria, roles, assembly points and decision trees that kickstart an effective response.

Crisis Communication Training

Develop communication playbooks for executives, employees, customers and regulators. Practical crisis messaging templates and spokesperson guidance ensure timely, consistent information during disruption.

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Disaster Recovery & Crisis Management

Bridge business and technology with integrated DR (disaster recovery) and crisis leadership practices. We align restoration runbooks with business priorities and exercise decision-making under time pressure.

Business Continuity Testing & Exercises

Run testing, exercises and validations — table-tops, call-tree drills, alternate-site failovers and supplier tests. Capture lessons learned and corrective actions to strengthen plans before the next audit or incident.

Vendor & Supply Chain Continuity

Address third-party exposure with vendors, suppliers and third-party continuity requirements. We define minimum standards, evidence requests and scenario tests for critical providers.

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Business Continuity Training Features

Our program features role-based content, live workshops, templates and practical labs that convert theory into sustained capability. Admins receive planning aids and trackers to maintain momentum.

Continuous Improvement & Updates

Embed improvement cycles for periodic updates and plan maintenance. We establish review cadences, version control, KPIs and audit-friendly evidence so continuity stays current as your business changes.

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• ISO 22301 readiness with auditor-oriented evidence packs
• End-to-end BCM lifecycle: policy → BIA → BCP/DR → exercises → improvement
• Role-based training for executives, coordinators, process owners and IT/DR teams
• Templates: BIA forms, RTO/RPO matrix, call trees, crisis comms, test reports